What can a companion help with?
Companions can spend time together, cook, do light tidying and laundry, run errands, and provide company at appointments or community activities.
FAQ
Questions and answers
Every answer in one place. If yours is missing, write to hello@saheli.ca and a person will reply.
For families
Is this medical care?
No. Saheli companions provide everyday, non-medical support. Companions do not give medical or nursing care, administer medication, counsel or give advice, lift or transfer anyone, handle money or sign documents, or take on anything else that needs a regulated health professional. They can remind someone of a medication schedule the family has already set.
How does Saheli vet companions?
Every companion applies and meets with a Saheli team member before appearing on the marketplace. When a companion provides a criminal record check, we review it and show that signal on their profile.
How do I choose a companion?
Review profiles, compare the fit, and decide who to message. You and the companion agree on visits, tasks, and the hourly rate before care starts.
Can I arrange care for someone else?
Yes. Saheli is built for family members and friends arranging non-medical support for someone they care about.
Where does Saheli operate?
Saheli serves families across Ontario: Toronto (Toronto, Scarborough, North York, Etobicoke); Peel (Mississauga, Brampton, Caledon); York Region (Markham, Vaughan, Woodbridge, Richmond Hill, Newmarket, Aurora, King City, East Gwillimbury); Durham (Pickering, Ajax, Whitby, Oshawa); Halton (Oakville, Burlington, Milton, Georgetown); Hamilton and Niagara (Hamilton, Stoney Creek, St. Catharines, Niagara Falls, Welland, Grimsby); Waterloo and Wellington (Kitchener, Waterloo, Cambridge, Guelph); Southwestern Ontario (London, Windsor, Sarnia, Chatham, Brantford, Woodstock, Stratford); Ottawa and Eastern Ontario (Ottawa, Kanata, Orléans, Kingston, Belleville, Cornwall, Peterborough); Central and Northern Ontario (Barrie, Orillia, Sudbury, North Bay, Sault Ste. Marie, Thunder Bay, Timmins). Every companion lists their city and how far they travel, so many serve the towns around them as well.
How much does companion care cost?
Each companion sets their own hourly rate, and you see it on their profile before you book. Saheli adds a service fee to the family's total, shown as its own line before you confirm, and the companion keeps their full listed rate.
For companions
Do I need paid care experience?
Paid experience helps, but it is not required. Supporting someone in your family or community can count too. We look at your experience, communication, and fit when we review your profile.
What kind of work can I do?
Companions provide everyday, non-medical support such as conversation, cooking, light tidying, errands, walks, and company at appointments or community activities.
How does Saheli vet companions?
Every applicant completes a full profile, which a member of the Saheli team reviews before it can appear to families. We check any documents they upload, and we interview applicants when we want to know more.
Do I need a criminal record check?
A criminal record check is optional. If you provide one, Saheli reviews it and adds a record-checked badge to your profile for families to see.
Can I choose my visits and families?
Yes. Families ask for a date and time, and you accept or decline each request. You decide which conversations and work suit you. Saheli does not assign shifts.